Terms of Use

The following Policies and Terms of Use ("Terms" or "Agreement") are designed to ensure your understanding of the use of this website ("Site") and your purchase of any ticket listed on this Site.

By using or visiting this Site, or purchasing tickets listed on this Site, you expressly agree to abide and be bound by and follow these Terms as well as all applicable laws, ordinances and regulations.

You represent that you are legally able to enter into this binding contract and if you are under 18, that you are purchasing tickets under the supervision of a parent or guardian. The Terms include the following provisions:

  • All orders placed on this Site are considered requests until you receive confirmation of the availability of the tickets.
  • All sales are final; there are no cancellations, returns, or exchanges.
  • If an event is cancelled, you will be given a full refund. If an event is postponed or rescheduled, your order will not qualify for a refund and your tickets will be valid for the rescheduled date.
  • Ticket prices may be above the "face value" listed on the ticket (they may also be below the "face value"). Confirmed orders may be filled with comparable or upgraded tickets.

Ticket Purchase Policy

Refund Policy

All sales are final. A full refund of the purchase price will be given for cancelled events. To qualify for a refund, you must return your tickets as soon as possible, but within ten (10) business days after you receive notice offering you a refund. No refunds will be given without the original tickets, unless otherwise determined by VENDOR in its sole discretion. Postponed or rescheduled events will not be refunded. VENDOR, in its sole discretion, will determine when an event is cancelled.

Denial of Admission

If you have difficulty getting into an event using the ticket you purchased from us, you are required to contact us at (233) 243-1988-58 immediately for assistance. If the problem is not resolved, it is your responsibility to obtain proof from the venue of denied entry. Upon receipt of valid proof that the tickets failed to provide you entry, or if we otherwise determine in our sole discretion that the ticket was invalid, your sole remedy will be to receive a full refund of the cost of the ticket including all fees and delivery charges.

100% Buyer Guarantee

The 100% Buyer Guarantee means that your transaction will be safe and secure, the tickets shall be delivered prior to the event, the tickets shall be identical, comparable, or better than the tickets you ordered, and the tickets shall be valid and authentic. Your only recourse under the 100% Buyer Guarantee is the return of any payment made in relation to the tickets.

Lost, Stolen, or Damaged Tickets

Please keep your tickets in a safe place. We are not responsible for lost, stolen, damaged or destroyed tickets and are under no obligation, and, in many instances, are not able, to replace the tickets. Please note that direct sunlight or heat can damage certain types of tickets.

Payment Options

As a buyer, you grant VENDOR permission to charge your credit or debit card for the purchase of tickets. Visa, MasterCard, Mobile Money and PayPal are valid payment methods for purchasing tickets.

Ticket Holder Behavior Policy

You agree to abide by all rules and policies of the venue, promoter and anyone else responsible for putting on the event. Should you fail to abide by those rules and policies, you shall be subject to all applicable fines and legal or other expenses associated therewith.

Event Dates and Times

Event date, times, venue and subject matter may change. We are not always notified of such changes. It is your responsibility to monitor the event and to confirm any changes to the event with the entity putting on the event. In certain instances, a venue, promoter, or any entity putting on the event will require a ticket holder to relocate his or her seat or otherwise change the seating configuration in a manner beyond our control. We shall not be held responsible for any such change and will not be obligated to provide a refund or any other compensation in the event such a change occurs.

Purchasing

When you find desirable tickets and wish to purchase them, you fill out and submit the information requested on the Site, which constitutes an order. This order is an offer to purchase the tickets. Once you submit the order, you cannot cancel or retract it. Upon the submission of the order, a hold will be placed on your credit or debit card for the funds necessary to purchase these tickets.

You will receive an email promptly after you place your order. Upon the seller's acceptance of the order, your credit or debit card used in placing the order will be charged. Please note that the price you pay may be higher than the face value of the tickets. When an error is found in processing your order, you will be notified of the error and provided with available options, including the option of cancelling your order.

Disclaimer

Neither Site nor VENDOR is the official box office, or affiliated in any way with any venue, promoter, team, league or organizing group. Neither Site nor VENDOR is associated with any official organizer of the events for which tickets are listed. Rather, Site is an independent marketplace for the sale of event tickets on the secondary market and VENDOR is the platform and service provider related to secondary marketplace sales.

Disclaimer

Neither Site nor VENDOR is affiliated in any way with any venue, promoter, team, league or organizing group. Neither Site nor VENDOR is associated with any official organizer of the events for which tickets are listed. Rather, Site is an independent marketplace for the sale of event tickets on the secondary market and VENDOR is the platform and service provider related to secondary marketplace sales.

Investigations and Consequences

A purchaser who is the subject of a complaint or whom we believe may have violated these Terms or applicable law will be subject to investigation by VENDOR. You agree to cooperate fully in such investigation including, but not limited to, providing any and all information demanded by VENDOR. If VENDOR finds, in its sole discretion, a user: (a) is unwilling to cooperate with any investigation; (b) has engaged in any illegal, unlawful or fraudulent conduct or otherwise violated these Terms or applicable law or has acted in concert with anyone so engaged; or (c) has provided information that VENDOR is unable to authenticate or verify, VENDOR may take any action it deems appropriate, including, but not limited to, canceling orders, issuing a warning, blocking your access to the Site, preventing you from finalizing pending transactions, or exercising any other remedy available to us (including civil, criminal or injunctive redress). You agree that monetary damages may not provide a sufficient remedy to us for violations of these Terms and may be difficult to ascertain or calculate and you consent to injunctive or other equitable relief for such violations.

We reserve the right to report to appropriate law enforcement authorities or other relevant third parties any activity that either VENDOR or Site believes, in its sole discretion, may in any way violate any local or international law.