Request a Refund

Plans can change. Submit your refund request below and our team will review it promptly.

Before You Begin

Please review our Refund Policy to understand eligibility requirements and processing times. Refunds are typically processed within 7-14 days of approval.

Order Information

Order Reference/Number/Code *

Find this in your order confirmation email

Event Name

Amount Paid / Ticket Price

Total amount paid for the tickets (optional)

Quantity

Number of tickets purchased (optional)

Mode of Purchase

How did you purchase the tickets?

Refund Reason

Primary Reason for Refund *

Additional Details *

Additional Information

Optional - any additional context or information

Contact Information

Full Name *

Email Address *

We'll send confirmation and updates here

Phone Number

Optional - for urgent updates

Preferred Contact Method

Supporting Documents (Optional)

Upload Supporting Documents

Drag & drop files here or browse

Medical certificates, official letters, or other supporting documents (Max 5MB per file)

Terms & Agreement

I have read and agree to the Refund Policy terms and conditions *

I confirm that all information provided is accurate and complete *

By submitting this form, you agree to our terms and acknowledge that your request will be reviewed within 3-5 business days.

Choose Account Type

Attendee

Organizer

Request a Refund

Request a Refund

Before You Begin

Order Information

Refund Reason

Contact Information

Supporting Documents (Optional)

Terms & Agreement