Short answer: Before you request money from ticket sales, add a payout method in your organizer dashboard: Dashboard → Settings → Payout method. Most organizers in Ghana use Mobile Money; bank account is also available where supported.
Who can set this up
Only the organizer account owner can add or change payout details. Team members with other roles cannot edit payout methods.
Steps
- Sign in to your organizer dashboard.
- Go to Settings → Payout method (open payout settings).
- Choose Mobile Money or Bank account.
- Enter the account name, number, and network (for MoMo) exactly as they should appear on payouts.
- Save. The dashboard shows “Information provided” when a method is ready.
Before you request a payout
- Confirm your payout method is complete—requests need a valid destination.
- Read the payout request process (amounts, timing, event-date rules).
- Need money before the event ends? See early payout requests.
Changing or removing a method
Use Change on the payout card to update details. Removing your only method pauses new payout requests until you add another.
FAQ
Do buyers pay into this wallet?
No. Buyers pay through checkout (MoMo, cards, etc.). Payout details are where your ticket revenue is sent after a successful payout request.
PayPal or Stripe for payouts?
Some accounts also support PayPal or Stripe payout methods when enabled for your organizer profile. If you do not see them, use Mobile Money or bank.
Next: How to sell event tickets online in Ghana.
Early payout (before the event ends)
Need funds while the show is still running? Read requesting a payout before your event ends before you submit a request.